FAQ

Why does my Compact Dome get so hot?
The Ava Compact Dome packs a lot of processing power into a small package, which means it has less surface area with which to dissipate heat than our larger...
Thu, 14 Oct, 2021 at 1:40 PM
What are the humidity specifications for Ava camera operation?
outdoor cameras (e.g Dome, 360) 0-100% condensing indoor cameras (e.g. Compact Dome) 0-95% non-condensing
Thu, 28 Oct, 2021 at 11:37 AM
Why is my compact dome out of focus / blurry?
Compact domes are fixed focus cameras, so should be in focus when they leave the factory, and are not adjustable in the field. However, there are a number o...
Fri, 5 Nov, 2021 at 3:01 PM
How to pull logs from an Ava camera via SSH
In order to pull a log bundle from an Ava camera using ssh, first find the credentials from this camera from the Aware UI. New cameras / cameras in a factor...
Fri, 8 Apr, 2022 at 1:26 PM
How to connect to an Ava camera over USB-C
Sometimes it may be necessary to connect to an Ava camera over USB-C, either for troubleshooting purposes or for initial setup, e.g. setting IP address. ...
Tue, 12 Apr, 2022 at 12:56 PM